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BibTex-formatted data @Techreport{ Schwartz, title = "A Measurement Study of Organizational Properties in the Global Electronic Mail Community", author = "Michael F. Schwartz,David C. M. Wood", year = "1990", month = "August", address = "Boulder, CO 80309-0430", institution = "Dept. of Computer Science, University of Colorado at Boulder", number = "CU-CS-482-90", }