Enhancing Analyst Situation Awareness and Event Response in Cyber Network Operations Centers
Project Members
Omar Eldardiry, Barrett Caldwell
Omar Eldardiry, Barrett Caldwell
Abstract
The development of cyber network operations centers has created new needs to support human sense-making and situation awareness in a cyber network common operating picture (CNCOP). The goal of this research is to identify critical features that support expert analysts in event detection, identification, and response to cyber events (emergency scenarios, hardware breakdowns or other sources of degraded performance). The goal is to improve information visualization to support recognition and response to cyber- and cyber-physical network events. The results of this research project will be used to improve operational capability and analyst situation awareness in NOC environments and provide design guidance to improve analyst event monitoring and response in other cyber-physical infrastructure operations centers.